Privacy Policy

1. Information We Collect

We collect information you provide directly, including:

• Name and email address when you purchase tickets or subscribe to our newsletter
• Payment information (processed securely by our payment provider — we do not store card details)
• Contact form submissions
• Voluntarily provided information such as age range for event eligibility

2. How We Use Your Information

We use collected information to:

• Process and confirm ticket purchases
• Send event updates, reminders, and relevant communications
• Respond to support requests and inquiries
• Improve our events and website experience
• Send newsletters (only with your explicit consent)

3. Data Storage and Security

Your data is stored securely using Supabase infrastructure hosted in Australia. We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse.

4. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share data with trusted third-party service providers (such as payment processors and email services) solely to operate our services. All third-party providers are bound by strict data processing agreements.

5. Your Rights

Under Australian Privacy Law (Privacy Act 1988), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications at any time

6. Cookies

Our website uses essential cookies for authentication and site functionality. We do not use third-party advertising cookies. You can manage cookie preferences through your browser settings.

7. Contact

Privacy enquiries: privacy@northstarevents.com.au